Steve Miller is the founding Director of the Marlowe Child & Family Services. His previous experience includes working with children and young people in the Health Service and Voluntary Sector, where he worked as both a Manager and Therapist in centres in Birmingham, Oxford and London. He was a National Committee Member for the Eating Disorders Association and the Association of Professionals in Services for Adolescents. He has taught extensively in several universities, as well presenting at numerous national and international conferences. He has been published in several journals with papers on both eating disorders and deliberate self-injury.

Maurice qualified as an accountant in 1971. Prior to joining Marlowe Child & Family Services in 2001, he had spent most of his career in industry, including 20 years in the Motor Trade. He is expert in strategic and financial planning. Maurice manages the Administration and Finance Department. He is also responsible for contracts and business development. He sits on the Board of Directors.

Richard joined Marlowe (St David’s) in 1996 as a Residential Care Worker, having previously worked as a Youth Worker. He has an NVQ Level IV in Health & Social Care (Children & Young People) and ILM Management Level IV. In addition he has an HND in Business & Finance and an HNC in Community Care. Richard was previously the Registered Manager of Upper House. In his current role he manages Marlowe (St David’s) on a day-to-day basis, acting as line manager for all Registered Managers. He has held his current post since 2006. He is currently undertaking an Alderian Practitioners Certificate in Child & Adolescent Mental Health.

Emma White graduated with a degree in Psychology from the University of Gloucestershire in 2008. She has managed Human Resources and Training at Marlowe Child & Family Services since 2009. She is an associate member of the Chartered Institute of Personnel and Development. She also has a CIPD accredited Certificate in Personnel Practise.

After leaving Manchester Metropolitan University Rob James began his teaching career working at a Behaviour Support Unit in a school in North Wales, He later took up a teaching post at a special residential school in Shropshire. From 2007 to 2009 he worked as a Senior Consultant, advising schools across the UK in Behaviour Management Strategies, in order to assist them improve learning outcomes for the most challenging pupils. He is currently studying for a degree in applies psychology. He is also a Senior Instructor for PRICE Training Physical Intervention and Behaviour Management. Rob James joined Marlowe School in 2009, and has significantly developed the breadth of educational experience for students, especially in the area of alternative curriculum areas.

Tonia Hibberd joined Marlowe Child & Family Services when it first opened in 1992. During the intervening years she has worked as a Residential Care Worker, Teaching Assistant and Care Manager. She worked for several years at Althea Park House (at the time part of the Marlowe Child & Family Services) with young women with eating disorders. She completed her NVQ 3 in Caring for Children and Young People in 2001, her NVQ 4 in Care in 2003 and her NVQ 4 in Management in early 2005. She is an NVQ Assessor. She also undertakes training for Marlowe in Child Protection and Dealing with Bullying Behaviour, as well as being a qualified instructor on Price Behaviour Management (Physical Intervention Training).

Ian joined Marlowe Child & Family Services in 2000 after a career in the Armed Forces. He completed his NVQ3 and his NVQ Assessors Course in 2001 and his Internal Verifiers Course in 2007. He completed his NVQ Level 4 in 2005 and NVQ Level 5 in 2008. He has been a Registered Manager at Eastnor House since it opened in 2004, and he has been the driving force behind its success, consistently receiving very positive Inspection Reports and positive outcomes for children with highly special needs. He is particularly interested in the effects of attachment issues on the behaviour of children and young people. He is also a qualified Price Training Behaviour Management/Physical Intervention Instructor.

On leaving school Tanya completed a GNVQ in Health & Social Care before going on to obtain a 1st Class Honours Degree in Psychology from Staffordshire University in 2000. She joined Marlowe in 2002 and has subsequently acquired her NVQ in Care and Management. Tanya is currently studying for a Foundation Degree in Therapeutic Counselling. Tanya has continued to develop her psychological understanding and practise, supporting and advising staff and psychologists on the development of Behaviour Support Plans and therapeutic understanding. In particular she has helped develop innovative practise in the management of deliberate self-Injury and risk-taking behaviour. She has been a Registered Manager since 2005 developing The Haven’s innovative approach. In the last three Ofsted Inspections reports The Haven has been rated as outstanding.

Elaine completed a degree in Psychology with Sociology at The University of Gloucestershire in 2002 and immediately began her career in care work, initially working with autistic adults. In 2005 she joined Althea Park Specialist Services to work with young women presenting with serious self injury. She continued to work with this client group, reaching senior practitioner in 2009, and regularly case managing young people with highly complex needs. She joined the Marlowe Child & Family Services as Registered Manager of Sunbeam Gardens in May 2011.

Having completed an HND in Health & Social Care, Sarah Penfold went on to complete a BA in Health & Social Welfare at University College, Worcester in 2003. She joined Marlowe Child & Family Services later the same year as a Therapeutic Care Worker, and was promoted to a senior position in 2005. She has been the Registered Manager of Chasewater House since in opened in 2009, and has guided both the service and her team, achieving very positive Ofsted reports, including being awarded outstanding in several area. She has also been key in developing the necessary expertise within her team to produce excellent outcomes for young people who present with issues such as autistic spectrum disorders, learning disabilities and sexually harmful behaviours.

Kerry Badham joined the Marlowe Child & Family Services in early 2003, originally as a Therapeutic Care Worker, but being promoted to a senior position in 2004. Having obtained her NVQ 3, in 2007 she was seconded by Marlowe to study for her diploma in Social Work/BA (Hons) with the Open University, successfully completing it in early 2009. Also in 2009 she completed her Registered Managers Award and her NVQ A1 Assessors award. Kerry has a wide spectrum of experience in working with challenging children and young people, particularly those with attachment disorders. She will complete her Safeguarding Children Level 3 Qualification in 2010. She currently works closely with Pathway Care as part of the Safe Steps Programme, helping children and young people make successful transitions to foster care.

Sue Williams came to her current career after bringing up her own family and working in finance and business administration. She joined the Marlowe (St David’s) in 1997 and was promoted to a Team Leader in 2000. In 2001 she became a Registered Manager. Alongside her career she has pursued extensive training and personal development, completing a NVQ III in 1999 and an HNC in Community Care in 2000. In 2006 she obtained a BA in Social Work from Robert Gordon University. She completed IML Level IV in Management in 2007. Sue also facilitates in-house training at Marlowe (St David’s) including value-base training and healthy lifestyles. Sue is particularly interested in promoting positive outcomes for children with learning disabilities.

Jenny left school in 1989 with an ambition to work in the Care Sector. She initially completed an NVQ Level III in Social work at Oswestry College in Shropshire, before going on to complete NVQ Level IV and ILM Management. She joined the team at Marlowe (St David’s) in 1998 and became Registered Manager of Oaklands in 2003. Jenny’s particular interests include Autistic Spectrum Disorders, Learning Disabilities and working with sexually vulnerable young women. Oaklands continues to achieve high levels of placement stability, positive inspection reports from CSSIW and very positive outcomes for young people.

Prior to beginning his career in working with children Shane gained valuable managerial experience in the Hotel and Tourism Sector. After joining Marlowe (St David’s) he worked as a Care Worker before being promoted to Registered Manager of ‘Upper House’. Shane left Marlowe (St David’s) following restructuring and reorganisation to work as a manager at ‘Tracs', in a residential unit for clients with severe autism. Shane also worked at Impact Youth Services as a manager before rejoining Marlowe (St David’s) and taking up the Manager’s position at Walton Lodge in 2007. He also completed his NVQ Level 4 in Care and Management in late 2007.

Sharon is currently the Registered Manager of Upper House as well as managing Safe Steps placements jointly with Pathway Care. Sharon has twenty years experience of working in the Care Sector. She began her career working with children in a Family Resource Centre. She completed an advanced GNVQ in Health and Social Care with a distinction in 1996. She subsequently completed the Institute of Leadership and Management NVQ Level IV. Sharon has been a Registered Manager since 2003, managing several Homes for Marlowe (St David’s) as well as Impact Youth Services. She has developed expertise in managing difficult and challenging behaviour with boys and girls, as well as having gained experience in managing children and young people through the transition between residential and foster care. She is a Certified Instructor for CPI in Non-Violent Crisis Intervention.

David Livingstone is a very experienced and highly qualified Social Work manager who undertakes regular consultancy work for Marlowe Child & Family Services in Gloucestershire and Worcestershire, inspecting homes on a monthly basis, completing Regulation 33 reports and advising on quality standards and outcomes. He has a M.Sc. in Social Services Management and over 30 years experience of managing childcare services within local authorities and the independent sector.

Sue Hatcher is an experienced Social Work practitioner who undertakes regular consultancy work for Marlowe (St. David’s) in Pembrokeshire (in conjunction with her IQA Wales colleague Dave Lamprey), inspecting homes on a monthly basis, completing Regulation 32 reports and advising on quality standards and outcomes. She previously worked as a Quality Assurance Officer for Swansea Social Services Department, having previously worked for many years as a Social Worker and Senior Social Worker.

Dave Lamprey is an experienced Social Work practitioner who undertakes regular consultancy work for Marlowe (St. David’s) in Pembrokeshire (in conjunction with his IQA Wales colleague Sue Hatcher), inspecting homes on a monthly basis, completing Regulation 32 reports and advising on quality standards and outcomes. He previously worked as a Quality Assurance Officer for Swansea Social Services Department, having previously worked for many years both as a Placement Coordinator and Senior Social Worker.